Services Offered
Tonga Government Cloud (Tonga G-Cloud)
This is Tonga’s first National Cloud Service which is currently only available to Tonga Government agencies.
The Tonga Government is committed to modernizing government information and communication technologies (ICTs) in accordance with the strategy set by Tonga Digital Government Strategic Framework (TDGSF) and will lead by example in using cloud computing services to reduce costs, increase security, increase productivity, and develop excellent citizen services.
The goals of the Cloud first approach are:
- Reducing the cost of government ICT by eliminating duplication of solutions and fragmentation in the technology environment;
- Increasing security of the systems by providing clear guidelines for selecting the hosting solution in accordance with data security requirements;
- Increasing productivity and agility off the ICT solutions in the public sector;
- Achieving business continuity by standardizing infrastructure management;
- Providing a clear model of engagement with the private sector for hosting the public sector’s ICT solutions.
In order to achieve this, all government agencies of Tonga affected by this policy will evaluate cloud-based services when undertaking all ICT procurements. The decision on the appropriate ICT delivery model will be based on an assessment of each application, incorporating fitment of purpose, cost benefit analysis and achieving value for money over the life of the investment.
What Services do we offer Tonga Government agencies?
We are a cloud & unified communications service provider available for use by Tonga Government agencies which includes all line Ministries and those that are connected to Tonga’s Secure Government Network.
This could be broken up into 3 major categories:
1. Unified Communication
a. Voice over IP (VoIP) & PBX phone system
| Functionality | VoIP phones | Landline phones (PBX) |
| Phone calls | Yes | Yes |
| Nationwide long-distance | Included | Optional |
| User-to-user calls | Yes | PBX required |
| Caller ID | Yes | Yes |
| Call Waiting | Yes | Yes |
| Requires internet | Yes, 100 Kbps per line | No |
| Reliability during internet/ power outages | Calls can be routed to another number or voicemail. | Calls drop or are routed to voicemail. |
| Technology | IP telephony (SIP, TLS, and SRTP) | Analog voice signals |
2. Network
3. Data Centre Services
a. Virtual Server Deployment
A virtual server with whatever requirements is needed by the requesting Ministry will need to be specified. The current capacity of Tonga National Data Centre is limited and so provisioning of resources must be done in a efficient manner. The following server operating systems listed below is a small sample of what is possible. Please note that instances of a virtual Windows Server is limited.
Server OS
b. Email Services
If you require an email server, this could be hosted on a virtual server which is then maintained by your ICT staff at your Ministry.
c. Directory Services
Includes accounting, authentication & authorisation & domain name services
d. File Services
Includes file sharing and file transfer.
e. Communication Services
Includes email, internet chat, discussion boards, remote access.
f. Application Services
Includes resource sharing, databases, web services.